SUMMARY

The Child Well-Being Manager will work in tandem with the Child Well-Being Advisor in reporting to the Child Well-being Service Director. In conjunction, they will oversee program and service delivery, training, and the on-going management of the child well-being team under Nigig Nibi Ki-win, Pikwakanagan’s child well-being law.

The Child Well-Being Manager will work primarily with the facilitation of the team’s development with respect to training, milestones, performance and adherence to Nigig Gamik’s policies and procedures.

They will assist in the development of necessary systems and structures to allow for the delivery of services under the law, as well as liaise with internal departments to integrate services for children, youth and families, as well as external agencies and services to ensure wrap-around care structures are in place.

The Child Well-Being Manager will work collaboratively with the Child Well-Being Advisor, Service Director and Human Relational Services to help recruit, onboard and train staff for the child well-being department as necessary.

DUTIES and RESPONSIBILITIES

1.       Supervision and Training

·         In conjunction with the Child Well-being Advisor, provides guidance and direction to supervisors and staff with respect to service delivery within the department.

·         Under the guidance of the Child Well-Being Service Director, supervises and assists with training any and all staff engaged in the exercise of jurisdiction under the law and the provision of services to children and families, including for those services delivered by other governments/agencies concerning child protection outside of jurisdiction.

·         Work with the Child Well-Being Advisor, Supervisors and Service Director to develop the training process and material (e.g., standards, best practices, etc.) for staff.

·         Manage staff and work with staff members to resolve personnel issues before escalating to Child Well-Being Service Director.

2.       Program Development

·         Develops programs for the delivery of services through Nigig-Nibi-Ki-Win Gamik.

·         Actively involved in the development of processes, systems, and resources to deliver all services contemplated under the law (e.g., wrap-around care).

3.       On-Call

·         Must be available to respond to emergencies or urgent situations outside of regular working hours, which may include evenings, weekends, and holidays.

·         Will respond promptly when contacted during an on-call shift.

·         Are capable of diagnosing problems remotely or providing initial troubleshooting assistance over the phone or through email/text.

·         May be required to physically report to a location to address emergencies that cannot be resolved remotely or by staff, such as emergency situations.

·         Must maintain clear communication channels with colleagues, supervisors, and clients to ensure that they are informed about the status of ongoing issues and any actions taken to resolve them.

·         Will document all incidents, including the nature of the problem, actions taken to resolve it, and any follow-up steps required if responding to a call in place of a staff, and/or ensure documentation is completed by the staff on-call.

·         Will be responsible for following up with staff to ensure that any issues have been fully resolved and that any necessary preventative measures have been implemented.

WORKING CONDITIONS

Due to the sensitive nature of personal information and potential interaction with individuals to whom services are being delivered, the Child Well-Being Manager is required to keep all information confidential. The Child Well-Being Manager position requires you to sit and stand for various periods of time. The Child Well-Being Manager position may involve some travel. The Child Well-being Manager position may involve flexibility of schedule.

EMPLOYMENT REQUIREMENTS

1.       Basic Requirements:

·         Bachelor’s degree in Social Work at minimum, Master’s degree in Social Work is preferred.

·         Minimum of five (5) to eight (8) years direct experience working with youth and families in a social service or other related health setting. A minimum of three (3) years with supervisory or management experience would be considered an asset.

·         Experience working with First Nations, Inuit, and Métis (FNIM) people in a community-based setting would be considered an asset.

2.       Rated Requirements:

Knowledge

·         Indigenous knowledge, in particular, knowledge of Algonquin child and family values, traditions, and practices.

·         Knowledge of traditional healing practices.

·         In-depth knowledge of local, regional, and provincial Indigenous and non-Indigenous services.

·         In-depth knowledge of Child Welfare legislation, mandates, standards of practice, policies, and procedures such as the Child, Youth and Family Services Act, 2017, Bill C-92, Jordan’s Principle, PMSS, Customary Care, etc.

Abilities

·         Coordination and planning of individualized extended wrap-around care.

·         Develop training material for and train staff in the delivery of programs and services.

·         Develop and structure programs and services that can be operationalized and delivered effectively and that remain grounded in the culture, tradition, and practices of the Algonquins of Pikwakanagan First Nation.

·         Develop and maintain professional networks for extension of care.

·         Proficiency in the use of computers and various software programs.

Personal Suitability

·         Strong interpersonal and leadership skills.

·         Strong verbal and written communication skills.

·         Ability to organize people and manage workflow.

·         Ability to problem-solve and resolve conflicts.

·         Ability to work in an interdisciplinary team environment.

·         Tact, discretion, and a professional level of confidentiality.

·         Self-motivated, reliable, thorough, and proactive.

·         Sensitive to Indigenous culture and values.

Conditions of Employment

·         Criminal Reference Check and Vulnerable Sector Check to be provided on application and on request.

·         Proof of a class "G" driver's license; clear driver's abstract and access to a dependable vehicle. This position requires traveling to respond to child well-being services and supports.

PREFERENCE IN HIRING:

Nigig promotes equal employment opportunities for all applicants. Persons who identify as Indigenous will be given preference as this role serves the needs of members of Algonquins of Pikwakanagan First Nation. Provided the candidate meets the basic requirements of the position and is deemed qualified following the interview process, preference will be given to a) the qualified Indigenous person who is a member of Algonquins of Pikwakanagan First Nation; then to, b) the qualified Indigenous person; then to, c) the qualified non-Indigenous candidate.

WE OFFER:

·         Competitive Salary

·         Employment benefits & pension plan

·         Paid sick, vacation and special day leave

·         14 Provincial and Federal Statutory Holidays

Please submit your cover letter and resume to: employment@nigignibi.com

Contact Information

Nigig Nibi Ki-win Gamik Society

1467 Mishomis Inamo,

Pikwakanagan, Ontario

Email: employment@nigignibi.com