Jun 26, 2019
Saskatchewan Indian Gaming Authority
Food & Beverage
Gold Eagle Casino North Battleford, SK, CA S9A 3K7
This position will report directly to the Food & Beverage Manager and ensures that Casino guests enjoy exceptional customer service, and quality, value priced dining, by coordinating, budgeting and planning front-of-house and catering operations. Responsibilities include: Monitoring operations, with particular attention to maintaining the highest levels of guest relations. Leading staffing and performance management activities. Communicating policies, procedures and standards to staff. Handling financial administration and general reporting activities. Ensuring the department has all goods and supplies required for smooth operations. Monitoring catering/event setup with scrupulous attention to detail, to ensure event plans are carried out to exceed client expectations. Overseeing the event itself, assisting in problem resolution and troubleshooting, and monitoring service quality. Coordinating sales and marketing of Catering & Event services. Developing new initiatives and projects, in consultation with the Food & Beverage Manager. Modeling SIGA’s values, and presenting a positive image of SIGA in the community. Participating in other projects and activities as required, to ensure the smooth operations of the restaurant, bar and catering services.